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Disappointed. Took my car in for a repair and decided to include the oil change and tire rotation. How can someone screw that up....well.. Took my car in to another business for new tires 6 weeks later and could not find the locking socket for the locking lugnuts. It...
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Anonymous
chasandmodesta7

update.........Got a call from the service manager and he seemed genuinely interested in my complaints and has offered to cover any cost I had in having the locked lugnut remo...

2.3
I didn't like
  • Rude service manager
  • Dishonestly
  • Poor service
#1125098
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Jeff Wyler is the most incompetent dealer in Cincinnati. Especially when it comes to the service departments. I've called them twice today to get an update on my car and I was transferred to 3 different people, then hung up on. Absolutely ridiculous customer service....
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#1123185
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All of Jeff Wyler's service departments are very rude and not helpful. It takes way too long to get your car worked on if something is wrong with it. I'm talking weeks. They are way understaffed and don't want to really work on cars. Then they get upset if you show...
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1.2
I didn't like
  • Rude service manager
  • Weeks to schedule
  • Customer service
#1119872
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Jeff Wyler Automotive Family - Lack of integrity

Jeff Wyler Automotive Family
#1134602
2.0
Details
I supposedly won a contest for $3500 with no purchase necessary. After failing to negotiate a deal they disposed of my contest form and gave me a cheap watch. For me that is a permanent deal breaker. Integrity is everything when your in business. They lack that one, most important detail.
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2012 Toyota Tacoma Review

Jeff Wyler Automotive Family
#672058
3.3
Details
bought a 2012 Toyota Tacoma had a flat call lawrenceburg dealer were I bought it at about it ! I needed a jack and tool to go with it because I can change a flat only thing I getting a run around need help with this
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Recently I have bought CRV EX-L with Navi 2017 model in JEFF Wyler Honda Florence, KY. They have installed All Season PRO package and Moonroof Visor. I asked them to remove because I don't want that. They said that its difficult to remove, so that we would give as a...
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1.0
I didn't like
  • Poor service and a ripoff
  • Distrust
  • Bad experience
#1119252
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Purchased a vehicle 4 weeks ago, yes purchases signed rhe papers got the car and off we went. We had a trade in that we left there since we traded. Went back 3 weeks later because they never filed our paperwork and the trade in loan payment was due, so we wanted to...
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#1079485
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I am writing this complaint actually for my 23 year old son who has intellectual disabilities. He took his car in a month before this incident for engine problems, the car has been nothing but a piece of junk to begin with, it is a chevy spark. He had a 6 year loan on...
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I didn't like
  • Poor service and a ripoff
#1077467
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I was there this passed Saturday. A salesman that goes by Quickly. Was very good. My fiance's grandmother had been in hospice for two weeks. While trying the numbers, my fiance called me and told me she had passed away. I told him I had to go. He became obnoxiously...
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2.8
#1075356
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Was actually contacted by the dealership about purchasing my used car. They responded to my sales ad. I spoke to a woman gave her the information about my car and how much I was selling it for. I specifically told that I didn't want to waste her time or mine with some...
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1.0
#1043590
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Jeff Wyler Cadillac service department had my vehicle for over a month, finally called me to pick it up and they'd done absolutely NOTHING to it after charging me over $900 for new tires. The check engine light was flashing, very strong exhaust fumes and on top of all...
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5.0
#999900
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I recently purchased a Fiat 500 from Jeff Wyler. Under the agreement it was included, at a price of $2500, a 5 year 85,000 mile warrant. I recently received a notice from the warranty company that the warranty is not valid. I in the process of dealing with Wyler to...
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1.0
#997357
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