Jeff Wyler Automotive Family - This is a special place to puchase a Car !
In my life of 66 years , this is the best experience I have had . My salesman Andre was helpfull and professional . The finance Manager was also . I would reccomend this dealership to anyone wanting a new or used vehicle with confidence that you will love it as do my wife and I . Thank you Jeff Wyler , Columbus , Ohio .
Customer Service IssuesMy son and daughter in law just bought a 2014 Dodge Durango from Jeff Wyler Nissan, about 3 weeks ago and now it has a extremely bad oil leak and the dealership told my daughter in law that this isn’t covered. 3 weeks and the car is going down....Read more
Jeff Wyler Automotive Family - Buying Experience
Tried to buy 2018 dodge ram at lawrenceburg. Starting price so outrageous 49,000 with up to 13,000 rebate. Impossible to qualify for all rebates. Plus must finance through fca who owns and finances ram and chrysler.dealer gets kickback. With j. W. Discount and all rebates I should have been able to buy the truck for 32,000. I offered 36,500 including everying . I thought is was fair.
Jeff Wyler Automotive Family - Parts dept
Just walked out of mazda dealership on route 32. Asked for parts dept and was directed to ring bell and someone would be right there. Wrong! Rang the bell twice over several minutes and no one appears (bell worked. I could hear it). Walked out and no one offered to help or ask why i was leaving. This occured feb. 12 2018 at 11:30am
Went to the dealership in Eastgate, wanted to trade in my 2014 Chevy Sonic for a 2018 Chevy Equinox, told them what my max payment could be. They came back $80.00 higher on the payment and I told them that would not work. They offered to pay off my credit card debt of...Read more
I didn't like
- Customer service
- Not following through
Had a 4 runner that I wanted to trade in, got a deal approved on a Black Honda Accord LX, I was told originally that I would get $12,000 on my trade, well, come to find out, that did not happen, I did not get black accord, but, a silver accord. Also, it was a lease in...Read more
Taylor Barger was the fellow that helped us in the Service Department. He is the ideal service manager. He listened. He understood, He communicated clearly. And he (with the support of the people behind the big garage door) delivered. It was a refreshing experience....Read more
Jeff Wyler Automotive Family - Lack of integrity
I supposedly won a contest for $3500 with no purchase necessary. After failing to negotiate a deal they disposed of my contest form and gave me a cheap watch. For me that is a permanent deal breaker. Integrity is everything when your in business. They lack that one, most important detail.
Disappointed. Took my car in for a repair and decided to include the oil change and tire rotation. How can someone screw that up....well.. Took my car in to another business for new tires 6 weeks later and could not find the locking socket for the locking lugnuts. It...Read more
I didn't like
- Poor service
- Rude service manager
Jeff Wyler is the most incompetent dealer in Cincinnati. Especially when it comes to the service departments. I've called them twice today to get an update on my car and I was transferred to 3 different people, then hung up on. Absolutely ridiculous customer service....Read more
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